Bet-at-Home Review
by sportsbetting24.com™
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Bet-at-Home: An Old-School Bookie
Bet-at-Home (also known as Bet At Home) is a veteran bookie of Europe that offers deep markets in a range of sports. The brand sponsors notable clubs of continental Europe like Hertha Berlin, FC Schalke, Austria Wien and SV Ried. It offers some reasonable odds, especially in high-profile football matches of Germany and Austria. The bookie has an great user interface that is focused on functionality instead of flashy designs, great for punters searching for simplicity. We take a close look at the brand in this latest Bet-at-Home review. Read on, to know about Bet-at-Home’s odd competitiveness, betting features, market-depth, banking network, security arrangements, and more.
In general, although it's not UK focused, it does rank pretty good when put on a list with other UKGC online betting sites.
The Bet-at-Home Welcome Bonus for New Players
Bet-at-Home does give out modest welcome cashback for new players, but it is limited to casino players. This is sad because the core business of Bet-at-Home is sports betting. You can try out the casino section through a single registration and log-in. The Bet-At-Home bonus for sports bettors is, for the time being, not available to UK customers. Here are the details for both of them.
Bet At Home Welcome Offer for Sportsbook – non-UK only!
Although the Bet At Home welcome offer for sportsbook punters isn’t available to UK customers, we thought it’s a good idea to mention it. Customers outside of the UK can claim a 50% bonus up to €50! It’s a straightforward welcome bonus that will get all new customers some much-needed extra funds to bet with. Here’s how you can claim the Bet-At-Home bonus if you’re NOT A UK RESIDENT.
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Bet-at-home Bonus |
Bonus |
Bonus Code |
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Deposit 1 |
50% - €50 |
FIRST |
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18+, New Customers Only. |
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- Register and Verify Your Email at Bet-at-home.
- Deposit using the bonus code FIRST.
- The bonus funds will be credited to your account immediately.
- You can now start betting with the bonus funds.
- Complete the rollover requirements before you submit a withdrawal request.
And here are the associated bonus terms for your Bet-At-Home free bet bonus funds:
- Deposit + Bonus must be rolled over 4 times at odds of 7/10 (1.70) or greater.
- The bonus must be activated within 90 days after it has been redeemed.
- The bonus is only valid for customers with residency or habitual residency in one of the following countries: Ireland, Liechtenstein, Malta, Netherlands, Cyprus, Gibraltar.
Clear, neat, concise, the bonus terms are not out of the ordinary, but players from only a few markets are eligible for it. This is a huge blow for bonus punters.
The Stream of Regular Promotions at Bet-at-Home
Our Bet At Home review wouldn’t be complete without taking a look at what kind of bonuses or Bet At Home free bet offers are available to returning punters. Bet-at-Home puts up a number of regular promotions for its sports-bettors. The brand makes up for the lack of welcome bonus by offering a mix of monthly tournaments, daily lucky draws, and grand jackpots. Let’s take a look at some of the ongoing promotions at Bet-at-Home.
Send Me Sixty Bonus
Send me the Sixty is the most interesting bookie bonus in Bet-at-Home. Under this promotion, Bet At Home will send vouchers worth 60 EUR every day to random members. The daily winner can be seen on this SMS leaderboard.
How to Redeem the Send Me Sixty Bonus:
- Log into your Bet-at-Home account
- Go to My Account -> My Profile -> Personal Data
- Enter your mobile number and click on Save Changes
- Text messages are sent daily between 10:00 and 14:00 (CET) to the winning number
- If your number is selected, you will get a text message with the bonus voucher code
- Enter the voucher code in the “Redeem Voucher” section to receive the bonus amount
A Few Words on the Bet-at-Home Bonus Policy
The promotion policy of Bet-at-Home is a brave show of generosity, but a bit outdated in our opinion. Compared to other top bookies in Europe and UK, offering innovative bonus structures, Bet-at-Home seems like an alien in the promotions race.
Some of the promotions are rewarding indeed, where you can get quick money or a Bet-At-Home free bet or two if your lucky stars align, but some of the promotions are outright tedious. For example, the Bet-Cup tournament at Bet-at-Home promises a brand-new Porsche 911 (valued at €100,000) to one lucky winner. However, the contest started in March 2008, and the winner is yet to be decided. The rules of the game are also quite absurd. Only players who have placed daily bets on Bet-at-Home since 2008 will be considered for the super car. The last man standing will be the winner.
The Security Angle: Is Bet-at-Home Safe?
Our Bet At Home review is intended to answer all our readers’ questions, and the most important question of all is: “Is Bet At Home legit?”
Bet-at-Home has been in the iGaming industry since 1999. It started in Austria and later shifted its headquarters to Dusseldorf, Germany. The brand has offices in Austria, Germany, Malta, and Gibraltar. Bet-at-Home.com AG group is listed on the Frankfurt (Xetra) stock exchange.
As of 2017, the brand has 4.8 million users for its sports booking and casino products. The foundation of the company remains strong and it enjoys a reputable presence in the industry. It has some advanced security features backed by several key institutions. Here’s a bird’s eye view of the security measures of Bet-at-Home:
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SAFETY FEATURES AND LICENSING |
VERIFIED BY / ISSUED BY |
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Licensing |
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SSL Security (SHA-1 and SHA-2, TLS 1.2, 256bit AES) |
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Independent Auditing |
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RTP Test |
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Responsible Gambling Support |
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Anti-Money Laundering |
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Privacy Policy/Personal Data Protection |
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Apart from these features, Bet-at-Home is a member of the follow organizations:
- European Association for the Study of Gambling (EASG)
- Sports Betting Integrity (ESSA) (Founding Member)
- European Gaming and Betting Association
- Austrian Association for Betting and Gambling (OVWG)
- German Sports Betting Association
- Deutscher Online Casino Verband – (DOCV) / German Online Casino Association
Bet-at-home Withdrawal Times, Payment Options and Transaction Limits
Bet-at-Home offers a pragmatic banking network that includes both international and regional payment gateways. You can transact on the platform through a number of ways, including card transfers, e-banking/online banking, e-wallets, pre-paid cards, and vouchers. The selection on offer is relatively decent, though has shrunk over time.
Unfortunately for our UK readers, Bet-At-Home PayPal deposits are no longer supported, so e-wallet users will need to stick to Skrill and Neteller. Here is a quick look at the deposit and withdrawal methods of Bet-at-Home.
Bet-at-Home Deposit Methods
Bet-at-Home has a liberal deposit policy and you can use any of the following gateways to deposit funds in your account.
VISA, MasterCard, Diners Club, eps, Skrill, OBT by Skrill, iDEAL by Skrill, Skrill 1-Tap, GiroPay, Sofort, Bank transfer, PaysafeCard, NETELLER, Paybox, Trustly, EntroPay.
All deposits at Bet-at-Home are free of charge and the maximum deposit limit can be set by the player.
Withdrawal Methods
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Payment Method |
Maximum Withdrawal |
Cash-Out Time |
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VISA |
£5,000 |
2-3 Days |
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MasterCard |
£5,000 |
2-3 Days |
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Bank Transfer |
No Limit |
3-4 Days |
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Skrill, OBT by Skrill, iDEAL by Skrill, Skrill 1-Tap, (MoneyBookers) |
£6,000 |
Instant |
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NETELLER |
£10,000 |
Instant |
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Trustly |
No Limit |
Instant |
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Western Union |
No Info |
5-7 Days |
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PaySafeCard |
£5,000 |
Instant |
The profit limit per customer and per week is £100,000.
Withdrawal Limits
- Credit Cards: £100
- E-wallets: £10
- Trustly: £10
- Paysafecard: £10
- Bank Transfer: No Limits
Deposit Options
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Bank Transfer -
Diners Club -
Dotpay -
EPS -
Giropay -
iDeal -
MasterCard -
Neteller -
Paypal -
Paysafecard -
Przelewy24 -
Skrill -
Sofort -
Visa -
Webmoney -
Western Union
Withdrawal Options
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Bank Transfer
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MasterCard
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Neteller
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Paypal
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Skrill
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Visa
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Western Union
Accepted currencies
- BGN - лв.
- CHF - CHF
- CZK - Kč
Sports Betting 101: Bet-at-Home Features and Betting Platform
Bet At Home provides an amazing depth into betting markets, offering bets not only on sports but also on politics and other societal events. From quick bets to long-term bets, you will find almost every order of bet on this platform. Bet-at-Home prides itself on hosting over 380,000 events, across 75 sports, each year.
The brand is focused on football, followed by tennis. Other popular sports in BetAtHome are Basketball, Motorsports, Volleyball, Ice Hockey, Handball, Darts, etc. There are winter sports on the platter too such as skiing and snowboarding. Another great attraction in Bet-at-Home is virtual sports in football, basketball, and tennis. The bets on virtual sports are active 24x7 and you can fast-forward an entire league of football in under an hour.
The betting platform is neat, clean and user-friendly. Bet-at-Home scores full points in the presentation department. There is zero fluff in the platform and the layout is designed for maximum betting convenience. You can easily scan through future bets in the Tomorrow’s Bet section or check out quick betting opportunities under Live Bet section.
The Odds in Bet-at-Home are presented in decimal format. The bet margin for most sports in Bet-at-Home is around 5-6%. The odds competitiveness in international leagues is just above average and nothing spectacular. However, in some regional football matches of Germany and Austria, the brand provides exceptional odds with lots of profitable betting opportunities. It has a sort of monopoly in some local level leagues.
Bet-at-Home Esports
Bet-at-Home provides an amazing spread of e-sports in the following games:
- League of Legends
- StarCraft 2
- Hearthstone
- Overwatch
- Heroes of the Storm
- Quake Champions
- Counter-Strike: Global Offensive
- Dota 2
- Heroes of the Storm
Bet on Sports
- American Football
- Australian Rules Football
- Baseball
Betting tax
- no betting tax
Casino games
- Baccarat
- Blackjack
- Keno
Bet At Home Mobile Apps for Android and iOS
The Bet-at-Home mobile betting experience is a class apart from its near competitors. The mobile web version is responsive, easy to use, and packs all the same functionality of the desktop site, so anyone who doesn't want to install the Android or iOS apps are still more than capable of having a decent betting experience on the go, or on the sofa.
Bet-at-Home Mobile App for Sports
The Bet-at-Home mobile app is available for both Android and iOS users. Bet-at-Home has separate apps for its casino games and bookmaking services. The Bet At Home App for sports betting is packed to the brim with functionality and you can place your bets easily and cash out instantly. The app provides is extremely easy to use and provides quick navigation between different sports and markets. You can access all live bets through the Bet At Home app, and also place combi bets in 75 sports, including round-the-clock virtual sports.
How do I Get the Bet-At-Home iOS App?
- Open the App Store on your iPhone or iPad
- Search for "Bet-At-Home Betting app" and tap the app icon to open the app page
- Tap on "Install" and wait for the app to download and install onto your iPhone or iPad
- Sign in using your Bet-At-Home login details and start betting!
Why Can’t I Download the Bet At Home Mobile App for Android from the Google Play Store?
The Google Play Store restricts the use of gambling apps for real money in its Play Store platform. Android users can download the Bet-at-Home Mobile App in the App Section of the Bet-at-Home website. You also need to activate, “Unknown Sources” under your device’s “Security” before proceeding with the download and installation of the app.
How do I Install the Bet-At-Home Android App?
- Open your Android device's web browser and head to the Bet-At-Home website
- Click on the "Bet-At-Home Mobile App" icon
- Click "Download" to download the Bet-At-Home mobile app installer file (the .apk file)
- When the download is complete, open the file and you'll be prompted to install the app
- Accept the app permission requests and tap "Install"
- Sign in to the app using your regular Bet-At-Home account details and you're good to go!
Betting on the Edge: Live Betting/In-Play Betting with Bet-at-Home
In-Play betting is available in Bet-at-Home. You can plan your live bets with the help of the Live Betting Calendar. Odds are shown instantly as they form. The Live betting feature of Bet-at-Home is extended to e-sports too, where you can wager on your favorite video gamers. You can also place combi bets and multi bets under the In-Play feature. The Bet-at-Home In-Play features bets up to the last minute of the game and all bets are settled on the spot, meaning you can cash out instantly.
Bet-At-Home VIP Package
Bet-At-Home disappoints us with its lack of loyalty rewards. The brand doesn’t have any VIP package or rakeback benefits on its sports-betting products. Bet-At-Home does have a Casino Loyal promotion for its casino players but it branded as a VIP club. The Bet-At-Home Casino Loyal promotion simply return 0.25% of the stake amount in its Casino and Vegas products. The cashback amount has to be wagered 20 times before withdrawal.
Bet-At-Home has a healthy fan-following in sports-betting whose loyalty to the brand should be rewarded. With most close competitors of Bet-At-Home offering full-scale loyalty benefits, we expect Bet-At-Home to soon join the VIP bandwagon.
Bet-at-home Customer Support – Phone, Live Chat and Email
Customer Support is an important pillar of online betting experience and Bet-at-Home has round-the-clock support, open 24x7. The support is multi-lingual and available in English and German. Apart from Live Chat, there are traditional ways of addressing your queries like phone, email, fax and social media platforms.
There's no way we could get through this Bet-At-Home review without mentioning the unbridled joy we felt when we saw that they had a customer support phone number. With most of the online betting industry moving away from phone support, we love that the Bet-At-Home phone number is proudly displayed on their 'Help' page.
Of course, a big part of our Bet-At-Home review testing includes actually trying out the different ways punters can get in touch with customer service representatives. Bet-At-Home's live chat feature was surprisingly fast, we were connected to a customer service representative almost immediately each time we used the feature. Similarly, we found their phone support to be quick and easy, unlike some customer support systems that have you dialling through layers and layers of robot operators.
Across the board, the customer service representatives themselves were great. They were always friendly, always did their very best to help us with whatever we needed, and were always really quick to respond. Bet-At-Home's customer service is truly top-notch.
Contact Details
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Bet-At-Home Phone Number |
+356-20102510 |
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Bet-At-Home Fax |
+356-20102590 |
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Bet-At-Home Live Chat |
Available 24/7 |
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Bet-At-Home Email Address |
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Bet-At-Home Complaints Management |
Markets Territories of Bet-at-Home
Bet-at-Home is a regional bookie with prime focus in Germany, Switzerland, and Austria. It is a sponsor of local football leagues and has a formidable presence in continental Europe. It is slowly expanding its betting network in Europe, especially in the UK. Bet at Home once operated in Italy and Portugal. The betting license of Bet-at-Home in Italy expired in 2016, after which it hasn’t been renewed. The bookie also ended its Portugal operations in 2016.
The Bet-at-Home platform is available in 11 languages; Croatian, Czech, English, German, Greek, Hungarian, Italian, Polish, Portuguese, Russian, Serbian, Slovak, Slovene, Spanish, Swedish, and Turkish.
Languages
- Bulgarian
- Croatian
- Czech
Featured markets
- Germany
- Switzerland
- United Kingdom
Excluded countries
- Afganistan
- Aland Islands
- Albania
Why Join Bet-at-Home?
Bet-at-Home is simplicity redefined. The bookie has an old-school approach to sports-betting and provides good betting opportunities in regional sporting events. The bookmaker is also a favored for its esports betting network, covering every major gaming tournament of Europe.
Bet-at-Home also provides exceptional security standards and reliable customer support. Complaints about Bet-at-Home are relatively low and you have the backing of trustworthy gambling institutions.
The promotion policy we discussed earlier in this Bet-at-home review is lackluster but it is compensated by exemplary customer services. Overall, Bet-at-Home has several standalone features that can transform it into a world-class bookie.
Pros
- PayPal Accepted - Recommended Payment Option
- Frequent Sports Betting Promotions (such as Bet at Home free bet offers) for Existing Customers
- Stellar Customer Support
- Simple, neat, user-friendly interface
Cons
- The Sports Welcome Bonus is not available to ALL Customers
- Bet-at-home has moved out of many markets in recent times. Is this going to go on?
FAQs
Summary Table
| Bet-at-Home Review Overview | |
|---|---|
| Evaluation: | 5 |
| Number of Bonuses: | 2 |
| Number of Withdrawal Options: | 7 |
| Number of Deposit Options: | 16 |
| Number of Currencies: | 11 |
| Number of Languages: | 15 |
| Number of Sports: | 20 |
| Number of Casino Games: | 12 |
| Mobile Betting: | Yes |
| Live Betting: | Yes |
| Number of Excluded Countries: | 232 |
| Number of Licenses: | 3 |
Our Expert
Theo
With a background in esports betting and a regular bettor himself, Theo loves helping punters find the best deals. Whether it’s welcome offers or odds comparisons, he wants every SportsBetting24 reader to find the bookie that’s right for them.
