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Licenced in six jurisdictions, including the UK and the Republic of Ireland, Betway have slowly but surely built themselves up in recent years to become a leading force in the UK gambling industry and are considered many people’s go to bookmaker for sports betting. This Betway review outlines everything good about the company and areas where they might be able to improve a little. From the free bets to the exceptional customer support, Betway are a top choice when it comes to picking an online bookmaker to use regularly.
There’s a reason why Betway is enticing, so many new punters and getting them to enjoy the love of the game - they offer a very appealing new customer welcome bonus that, although similar, is slightly better than many others out there in that you only need to deposit! You don’t even have to place a bet to get a free bet added to your account, how good is that?!
The new customer offer for their sportsbook is a free bet up to £30 based on your first deposit. If you want to take advantage of the full £30 free bet that they’re offering, simply deposit £30 using a valid debit/credit card or PayPal account within seven days of registering.
Up to £30 Free Bet
New UK & Ireland customers only. Min Deposit: £10. First deposit matched up to £30. 1 x wagering at odds of 1.75+ to unlock Free Bet. Credit Card, Debit Card & PayPal deposits only.
It’s fine if don’t want the whole £30, all you’d do then is just deposit less, but please note that £10 is the minimum first deposit amount in order to qualify and receive the free bet. It’s also worth noting that this offer is only available to customers in the UK and the Republic of Ireland.
The free bet will instantly be made available in your account once the deposit has been made, but it’ll only stay in the account for seven days, so make sure you use it before it disappears.
The only catch with this free bet is that it must either be placed on a single at odds of 3/4 or over, or as a multiple with each selection at odds of 2/5 or bigger. Unlike some bookmaker offers, there are no wagering requirements with this welcome offer.
One thing to bear in mind is that you can only sign up for one welcome offer. They do in fact offer one for the sportsbook and one for their casino, so, if slots and roulette are more your thing, be sure to check that offer out. But, please be aware that there are wagering requirements with that one that are clearly indicated on their home page.
It’s a competitive minefield out there in the world of sports betting, but as well as a standout welcome offer, Betway have some cracking promotions for existing customers and they reward loyalty in a big way with their relatively new and exciting Betway Plus loyalty scheme; we’ll get to that in a minute.
First, let’s dive into their promotions – it’s free bets galore in several sports!
At time of writing, there are 10 promotions available for existing Betway users, ranging from free bets for having a bet on the World Cup to a free prize draw with a trip to Vegas for the winner.
What are the promotions? We’ve got you covered:
In Tennis, back a winner in a Grand Slam match and if the player loses the first set but wins the match, your winnings will be doubled as a free bet.
In Football, place a single bet of £5 or more on any market in the Tunisia vs England game at the World Cup and Betway will credit your account with a free bet u to a maximum value of £10.
In Horse Racing, as well as being best odds guaranteed on UK and Irish racing, if your horse loses in the first race every day at Royal Ascot, they’ll refund you with a free bet up to a maximum value of £10.
In Rugby League, place any single pre-match bet of between £5 and £25 in the Match Result market of any game and Betway will double your winnings if your side wins and scores 40 points or more.
Oh yes, there is! Opt in simply by clicking the opt in button on the promotions page and spend at least £25 on any trebles or high in a week. Betway will then add £10 worth of free bets to your account - £5 will be added on Saturday at midday which is valid until Monday at midday the following week and a further £5 will be added to your account on Monday which is valid until 14:00 BST on the Friday. Wonderful.
Betway customers can also benefit from a free ‘4 to Win’ Horse Racing promotion. All you need to do is pick the winner of the day’s four races picked by Betway to stand a chance of winning £1,000. Don’t forget to check out the key terms, though, if you want to give it a try.
It’s an exclusive loyalty scheme that rewards you for betting on your favourite sports and playing casino and bingo games. The best thing about it? You’re automatically opted in when you register, so you don’t even have to lift a finger.
Every time you have a bet, you’ll enjoy Tier Tokens and Plus Points. Tier Tokens determine your loyalty level, while Plus Points can be redeemed for Casino and Bingo bonuses, and Free Bets. You can check on your Tier status and Plus Points total in the top right-hand corner of your screen when you're logged in. Simple. Get to 5000 points and you’re able to start spending them.
Trust is a huge thing for any punter looking to sign up with a new bookmaker in a world that now includes GDPR and rigorous compliance checks. Betway’s work with several responsible gambling partners and their partnership with one Europe’s largest football clubs, West Ham, makes them the trustworthy bookmaker that everyone’s searching for.
An international gambling company with licenses in the UK, Ireland, Malta, Italy, Denmark, Spain, Belgium, Germany, Ghana, Kenya and Nigeria, Betway have been on the rise year on year since their formation as an online gambling company in 2006.
They’re a member of the European Sports Security Association, the Independent Betting Adjudication Service, the Remote Gambling Association and are also accredited by eCOGRA. It is an international testing agency, so you can see that they do everything they possibly can to adhere to the rules by making sure their marketing is transparent when it comes to free bets, welcome offers and betting promotions.
They also work closely with a number of responsible gambling partners, including BeGambleAware, who help run the ‘When The Fun Stops, Stop’ campaign alongside the Senet Group, GamCare, Gamblers Anonymous and the National Problem Gambling Clinic.
If you want to set limits on your account, that’s surprisingly not so easy to do with Betway in terms of finding the deposit limits page, but it’s simple once you finally navigate to the right area.
Where can I find it?
It’s on the responsible gaming page. The easiest way to get there is to scroll right to the bottom of their site and click on the ‘Responsible Gaming’ link. Scroll down about half way until you get to ‘Deposit Limits’, then click the link in the first paragraph that mentions setting up limits. Still with us? Click the large green ‘edit’ button (you can’t miss it) to be taken through to another new page, then set your daily, weekly and monthly limits.
Their UK reputation is strong and that can be put down to staying well clear of any betting scandals, offering punters a user-friendly customer journey and also by keeping promises and paying out big money when some bookies have made the headlines in the past for refusing to pay out.
In 2015, Betway paid out an incredible £13m to Jon Heywood after he hit the jackpot on their Mega Moolah slot machine in the casino. It’s been verified as a Guinness World Record – the largest ever jackpot pay-out from an online slot machine. Just to reiterate, win big with Betway and you won’t have to worry about whether you will get your winnings or not.
To prevent money laundering and fraud, Betway are like many other bookmakers in that they have a watertight KYC (Know Your Customer) process when it comes to withdrawing funds, which is reassuring as you know your account will never be compromised.
There aren’t too many deposit and withdrawal methods with Betway as there are with some other UK bookies, but there are still more than enough options to choose from in order to successfully get that first deposit added to your account.
As well as the standard withdrawal and deposit methods such as VISA and Mastercard debit/credit cards, you also have the option of using Neteller or PayPal.
There’s no charge for a deposit, that’s the good news. The minimum deposit from a card or PayPal is £10, but if you want to use Neteller, here’s the bad news, that’s a lot more at £50, which is great if you can afford it but not so much if you’re just a casual punter.
What about withdrawals?
Well, the good news is that there’s no charge here either. You need to withdraw via the same method you deposited, like most bookies, with eWallets hitting your account between two and 24 hours and cards, taking between one and two business days to be credited back to your account.
Betway also have a reverse withdrawal option whereby you can cancel the withdrawal you made for up to 72 hours. This can be good if you see a bet you want to place without having to deposit again, but, as has been argued so many times by those who suffer with problem gambling, it can lead to some reversing the funds and losing them all. Remember, when the fun stops, stop.
With a whopping 35 sports on offer from Esports to Pesapallo as well as a plethora of pre-game and in-play markets, Betway outdo some the biggest bookmakers in terms of the amount of sports and markets available to their customers.
Cash Out and Partial Cash Out is becoming the norm for most bookmakers and Betway are no different in that they offer this functionality across a wide range of pre-play and in-play markets. However, it’s worth noting that if you cash out a bet with them, it won’t count towards the Free Bet Club mentioned above.
They’ve also jumped on the ‘Request A Bet’ bandwagon in recent times, so get your #BetYourWay requests in via Twitter, Facebook, email or phone and you might just get a great price on a random bet you’ve just thought of.
Do they offer decent odds?
In a word, yes. When comparing them to other big UK bookies, their prices tend to either be in line or more generous in comparison, so it’s well worth having an account with Betway to enjoy a better price more often than not. For those who love a multiple, this also means that your accumulators will offer you a better return! It couldn’t be easier to place an acca – simply add each selection to your betting slip at the click of a button and it will automatically calculate every possible multiple bet available.
Whilst no search function on the site is frustrating, a colour scheme of black, white and green make it easy on the eye and browsing the site for particular markets is effortless. There’s even a Quick Links area in the top left, which picks out the top events everyone’s betting on just to make it even easier for you. They spoil you at Betway.
A Sportsbook is not all they offer either, you can also enjoy Casino, Live Casino, Vegas and Poker areas of the site as well as a dedicated Esports section; there’s more than enough to keep you entertained.
Whether you own an iPhone (iOS) or an Android device, you can choose to download their easy to use Sports and Casino apps or simply use their mobile site, they’re as good as each other to be honest and laid out in the same way. I guess it depends on whether you want another app on a phone where you’re already struggling for storage, however, the mobile site does seem to be slightly more responsive than the app but it’s minimal. Your choice really, but the layout and the easy of use is splendid.
How does Betway compare? Well, although they do offer a lot of markets in-play, there doesn’t seem to be as many available when compared to the big boys like Bet365, but their separate live in-play section on their site makes it very easy to find all live events in one place.
Betway’s live streaming service allows you to watch Horse Racing events as you’re betting on them, which is great if it’s not on TV or you can’t get to one. Sadly, though, their live stream service is limited only to Horse Racing but they do anticipate rolling it out to more sports in the near future.
There are a couple of key terms to their live streaming service:
Betway also throw in some funky stats and visuals for live events, so you have all the information you could possibly need right in front of you on their site; a one stop shop if you like.
If you search for Betway’s VIP club and how to be a part of it, chances are you won’t find anything. There’s a special VIP club for Casino lovers if you look hard enough, but you’ll need to spend a lot of money and it’s a case of them getting in touch with you to offer you their VIP service than the other way around.
As far as the Sportsbook is concerned, it’s very much a similar story. If you start spending bucket loads of money on a regular basis with Betway, you’ll get your own VIP Account Manager and they’ll offer you exciting perks from free bets to tickets for a day out at the races.
Once you find the Contact Us page (it’s not that easy) you’ll see that you can easily email, phone or even chat live with someone for help with a problem you may have with your account. Clicking the ‘Live Chat’ or ‘Contact Us’ links on their site seem to just take you to their FAQ page.
Live Chat is available 24/7 but if you’re on your mobile, make sure you disable private or incognito browsing otherwise it won’t work for you.
You can also get in touch via @BetwaySupport on Twitter where they’ll typically get back to you within 20 minutes, and via their Betway Facebook page where you can expect a response within the hour if your query isn’t too urgent.
Here are those all-important contact details for Betway:
Betway are always innovating and it’s exciting to see as a UK punter, just look at their new Betway Plus loyalty initiative. They’ve got fingers in many pies around the world as they look to build as a global brand, specifically in Africa, but the UK is still their bread and butter, so get used to the ever-changing and ever-improving promotions, they’re not going to stop!
Available in ten different languages and with 11 different currencies on offer upon registration, Betway have you covered wherever you are in the world.
This Betway review has hopefully given you an insight as to why they’re up there with the very best. Although there are a few minor shortcomings to their product and the overall user experience, there are a ton of fantastic product features and existing customer promotions to enjoy with this growing bookmaker.
Whether you bet online using your laptop or PC, via the mobile site or the app, with the £30 free bet available to new customers after a simple deposit and the deluge of sports on offer, there are not many better bookmakers out there. Betway look after you and if you love a little bit of value in a price, stick with these guys.
18+, New Customers Only, Gamble Responsibly - www.begambleaware.org
All bonuses are subject to Betway’s Terms & Conditions.
|Betway Review Overview|
|Number of Bonuses:||1|
|Number of Withdrawal Options:||14|
|Number of Deposit Options:||27|
|Number of Currencies:||12|
|Number of Languages:||13|
|Number of Sports:||15|
|Number of Casino Games:||13|
|Number of Excluded Countries:||16|
|Number of Licenses:||2|