138.com Review - Closed

by sportsbetting24.com™
Customers from USA cannot join this betting site
Last Update

Out of business since May 31, 2020

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Following the identity crisis 138 had, they silently went out of business in May 2020. They were juggling between the UK and a few Asian markets, only to fail on both fronts. 138 had aggressive brand exposure in the UK but to no avail. If you are looking for alternatives, we recommend going for the best betting sites currently available on the market. All have been tested, reviewed and ranked accordingly.

138-com screenshot

138.com Sign Up Offer - Do They Have One?

The first thing that catches the eye of punters looking for a new betting site is the sign up offer. Some bookies have much better sign up bonuses than others, and it is always important to check the wagering requirements. A lot of sign up offers require customers to meet a lot of parameters to qualify, and we believe the less conditions that apply, the better. 138.com don't currently have any sign up offer available, though.

We can't help but be disappointed at the lack of a sign up offer, new customer free bets, or no deposit bonus. However, if we're going to be realistic, the welcome offer is only one small part of the online bookie experience, so we're not going to write 138.com off just because of that. Realistically speaking, things like odds, safety & security, customer care, and the mobile betting experience are all way more important when looking for a new bookmaker to call home. 

Promotions For Existing Customers

One of the perks of opening an account with any bookie is having the chance to take advantage of promotions for existing customers. If you open an account with 138.com you will be able to avail of some decent promotions. Below you will find some an example of a promotions for existing customers currently available on the 138.com sportsbook.

138.com: Best Odds Guaranteed On UK and Irish Horseracing

Betting on the horses is hugely popular in the UK and if you are hoping to turn a profit you need to always find the best price. It can be incredibly frustrating if you back a horse at 5/1 that wins at 10/1 and you miss out on the bigger odds. If you had backed that horse with 138.com, you would have got the 10/1 thanks to their best odds guaranteed policy. Single and combo bets qualify but ante-post bets do not. Available on bets placed at 12.00 or later on the day of the race. Check 138.com for full details.

Safety & Security

If you are considering opening an account with a new bookmaker it is imperative that you know they can be trusted. When you sign up you have to part with sensitive personal and financial information, and we are happy to report that as far as we can tell, 138.com is definitely a bookmaker you can trust. They abide by data protection laws and you can find out some of the security measures they implement below.

138.com Security Features

  • All financial transactions protected using the latest encryption technology.
  • Strict vetting of any third parties that request information (anti-fraud etc).
  • Data that is no longer required is securely deleted.
  • Only highly trained staff with security clearance can access sensitive data.
  • Data is stored in dedicated secure storage centres.

138.com-Taking Responsible Gambling Seriously

Another important part of customer service is promoting a safe gambling environment. At Sportsbetting24 we place huge importance on whether or not the betting site we are reviewing takes the promotion of responsible gambling as seriously as we do. We were impressed by 138.com in this department. You can check out the extensive responsible gambling resources and tools on offer at 138.com below.

138.com Responsible Gambling Tools And Resources

  • Stringent checks to prevent underage gambling.
  • Highly trained staff to spot and react in the right way to problem gambling.
  • Time out (up to 6 weeks) and self exclusion (up to 5 years) facilities.
  • Set deposit limits on your account (24 hour cooling off before increases are applied).

138.com Payment Methods-Limited Banking Facilities

As of 14th April 2020, players from the UK are no longer allowed to make credit card transactions at online betting sites

There is not much point in signing up with a bookmaker unless you can easily deposit and withdraw cash. These days there are a huge amount of E-Wallets that are proving popular with punters, but only a couple can be used to deposit to and withdraw funds from your 138.com account. This is an area where 138.com certainly have room to improve and you can find out the available payment options in the handy table below.

138.com Payment Methods And Limits

Payment Method

Limit Per Transaction

Withdrawal Times

Visa Debit Card*

Min: £10 Max: £5k

1-3 Days

Mastercard Debit Card*

Min: £10 Max: £5k

1-3 Days


Min: £10 Max: £5k



Min: £10 Max: £5k

Not available

*NOTE: Credit Card transactions are not available in the UK

Deposit Options

  • MasterCard MasterCard
  • Neteller Neteller
  • Skrill Skrill
  • Visa Visa
  • Visa Debit Visa Debit
  • Visa Electron Visa Electron

Withdrawal Options

  • MasterCard MasterCard
  • Skrill Skrill
  • Visa Visa
  • Visa Debit Visa Debit
  • Visa Electron Visa Electron

Accepted currencies

  • EUR - €
  • GBP - £

A Good Selection Of Sports To Choose From

One good indication of the quality of an online betting site is the range of sports and markets they have available. 138.com cover a good selection of sports and they have a decent amount of markets for punters to play on. 138.com concentrate specifically on sports, so if you are a fan of betting on novelty markets or politics then this isn’t the bookmaker for you. Check out all the sports on offer from 138.com in the list below.

Cash Out Early With 138.com!

Most major UK bookies now offer their customers the option of cashing out certain bets early. This can be a very useful tool for both single and acca bets, and it can save you the heartache of a late bad beat.

With 138.com Cash Out is available on a wide range of sports and you can easily find out which markets qualify for Cash Out as they are highlighted by a £ sign. Cash out is available on selected markets only, check the 138.com terms and conditions for full details.

Bet on Sports

  • American Football
  • Australian Rules Football
  • Baseball
  • Basketball
  • Boxing
  • Cricket
  • Cycling
  • Darts
  • esports
  • F1
  • Football
  • Futsal
  • Golf
  • Handball
  • Hockey
  • Horse Racing
  • MMA
  • Motorcycling
  • Rugby
  • skiing
  • Snooker
  • Tennis
  • Volleyball

Betting tax

  • no betting tax

Casino games

  • Baccarat
  • Blackjack
  • Keno
  • Live Dealer Baccarat
  • Live Dealer Blackjack
  • Live Dealer Roulette
  • Progressive Slots
  • Roulette
  • Scratch Cards
  • Slots
  • Table Games
  • Video Poker

Bet On The Go With The 138.com Web App

Some mainstream UK bookmakers have tailor-made apps available for iOS and Android devices, and 138.com is no exception! They've released apps for both iOS and Android, as well as having a fully mobile-compatible site for any other kind of mobile device you might be using. 

Both the Android and the iOS 138.com apps are just as fully featured as the desktop site, and users get a handy icon on their home screen or app drawer for easy access. When it comes to online betting sites, the real test for me is whether I can enjoy myself as much while queuing for coffee in the morning as I can on the sofa at home, and 138.com delivers!

How well does the 138.com mobile betting site work?

Using the 138.com Web App couldn’t be any easier, simply visit 138.com on your mobile device, make sure location settings are turned on and start betting! The same colour scheme and design is used as for the 138.com desktop site and this helps the Web App feel familiar.

The Web App is well laid out and the large tabs and easy to see menus make it very simple to navigate. You can bet on all the same sports markets as on the desktop site. You can also access live betting markets on the 138.com Web App so you can bet in-play at any time, anywhere!

How do I download the 138.com iOS app?

  1. Head to the App Store on your iPhone or iPad
  2. Search for "138 - Sportsbook & Live Casino"
  3. Tap on the app icon to open the app page and tap on "install"
  4. Log in using your 138.com credentials and start betting!

How to install the 138.com Android app

  1. Open the Google Play Store on your Android Device
  2. Search for "138 - Sportsbook & Live Casino"
  3. Open the app page and tap on the green "install" button
  4. Sign in using your 138.com log in details and place your bets!
138-com screenshot

Live Betting

Betting in play has become hugely popular with punters and it is no surprise really. Shrewd judges can often get some brilliant value when betting in-play on live events. If you fancy a team strongly to get a win and they fall behind early, you will get much better odds in the live betting market than you would have in the pre match market.

We were very impressed by the huge amount of markets that 138.com have available for in-play betting. They cover a nice range of sports too, and when we were writing this review they had live betting markets for football, tennis, golf, cricket, basketball, ice hockey, volleyball and handball.

Accessing the 138.com live betting markets is easy. On the landing page on the top left hand side the ‘In Play’ button can be found just below the ‘Quick Links’ section. Selected in-play bets qualify for early cash out, so keep an eye out for the £ sign to see if your wager can be cashed out early. Unfortunately, 138.com do not have live sports streaming available right now.

No VIP Scheme Available

When we were writing this 138.com review we couldn’t find any evidence of a VIP rewards scheme on their site. Lots of bookies love to reward customer loyalty. One of the main ways they do this is by running VIP programs where you earn points by placing bets. It is a big disappointment that 138.com do not have a VIP rewards program and hopefully they remedy the situation in the future.

Customer Support

Here at Sportsbetting24 we think it is massively important that betting sites look after their customers. It should be easy to get in touch with any queries or questions and 138.com have representatives available 24 hours a day, 7 days a week via their live chat option. You can also email 138.com but there are no phone numbers displayed on their website. You can find out exactly how to get in touch with 138.com below.

138.com Contact Details

  • Email: [email protected]
  • UK/International Phone: No number displayed on site.
  • Live Chat: Operators available

What countries can I join 138.com from?

138.com are mainly focussed on UK and Northern Europe markets, but they do not accept players from a huge amount of countries in Europe and around the world. Irish punters cannot use 138.com for example, and you can find out exactly which territories are restricted from joining 138.com below.

Available Languages

  • Cantonese
  • English

Main Countries

  • Germany
  • Switzerland
  • United Kingdom

Excluded countries

  • Afganistan
  • Albania
  • Algeria
  • American Samoa
  • Armenia
  • Australia
  • Belarus
  • Bosnia and Herzegovina
  • Cayman Islands
  • Central African Republic
  • Chad
  • China
  • Congo
  • Congo, The Democratic Republic of the
  • Cote d'Ivoire
  • Croatia
  • Cuba
  • Cyprus
  • Czech republic
  • Denmark
  • Egypt
  • Eritrea
  • Estonia
  • Ethiopia
  • France
  • Georgia
  • Greece
  • Guam
  • Guernsey
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Hong kong
  • Hungary
  • Indonesia
  • Iran
  • Iraq
  • Ireland
  • Israel
  • Italy
  • Kyrgyzstan
  • Lao People's Democratic Republic
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libyan Arab Jamahiriya
  • Lithuania
  • Macao
  • Macedonia
  • Mali
  • Martinique
  • Montenegro
  • Mozambique
  • Myanmar
  • Netherlands
  • Niger
  • Nigeria
  • Northern Mariana Islands
  • Palestinian Territory
  • Panama
  • Papua New Guinea
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Romania
  • Russia
  • Sao Tome and Principe
  • Saudi Arabia
  • Serbia
  • Sierra Leone
  • Singapore
  • Slovakia
  • Slovenia
  • Somalia
  • South Sudan
  • Spain
  • Sudan
  • Swaziland
  • Syrian arab republic
  • Taiwan
  • Tajikistan
  • Togo
  • Tunisia
  • Turkey
  • Uganda
  • United Arab Emirates
  • United States Minor Outlying Islands
  • USA
  • Vanuatu
  • Venezuela
  • Vietnam
  • Virgin Islands, U.S.
  • Zambia
  • Zimbabwe

138.com Sports-A New UK Player Well Worth Checking Out!

As the above review shows, there are positives and negatives when it comes to betting with 138.com. There is certainly room for improvement on some aspects of the site, including the range of payment options, the large number of restricted territories and the lack of live streaming of sports. Their customer service could be better too.

However, on the plus side we were impressed by the range of sports available with 138.com and also the depth of markets. They had a couple of cool promotions available and not many wagering requirements apply to their sign up offer. Their privacy policy suggests that 138.com can be trusted to keep your information safe, so if you are thinking about opening an account with 138.com, we say go for it!


  • Low wagering requirements for the 138.com sign up offer.
  • Good selection of sports and markets to choose from.
  • Admirable approach to the promotion of responsible gambling.


  • No live streaming available.
  • Limited payment options.
  • No VIP rewards scheme.


Do 138.com accept PayPal?

At the present moment 138.com do not accept PayPal for either deposits or withdrawals. If you open an account with 138.com you can use MasterCard or Visa debit and credit cards, Skrill and Neteller to deposit funds. For withdrawals you can use the same methods excluding Neteller. It is disappointing that 138.com do not accept PayPal, but hopefully the situation changes in the future.

Do 138.com have mobile apps available?

Unlike a lot of their industry competitors, 138.com do not have native mobile apps for either Apple or Android devices. Instead, if you visit 138.com on your mobile browser you can use their brilliant Web App to bet on the move. The Web App looks very good and it operates well on most Android, iOS, Nokia, Windows and Blackberry devices.

How good is the 138.com welcome offer?

If you do decide to open an account with 138.com you will be able to avail of their decent sign up bonus offer. If your first £20 bet loses, they will give you a free bet token worth £10. This offer applies to singles only and your first £20 bet must be placed at odds of 4/5 or bigger to qualify. When you consider that the Bet365 sign up offer is £100 in free bet credits, 138.com have some catching up to do in this area. On the plus side, minimal wagering requirements apply.

Summary Table

138.com Review Overview
Evaluation: 4.0
Number of Bonuses: 0
Number of Withdrawal Options: 5
Number of Deposit Options: 6
Number of Currencies: 2
Number of Languages: 2
Number of Sports: 24
Number of Casino Games: 12
Mobile Betting: Yes
Live Betting: Yes
Number of Excluded Countries: 97
Number of Licences: 2

Licensed by:

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